The Chief Minister of Jammu and Kashmir Shri Omar Abdullah chaired a comprehensive review of the implementation of the Public Services Guarantee Act (PSGA), 2011, to ensure the timely, accountable, and transparent delivery of essential services to citizens. He reiterated the Government’s commitment to citizen-centric governance.

“The spirit of this Act lies in delivering services on time, without exceptions. Where timelines are violated, penalties must be imposed without leniency. Don’t be soft,” the chief minister said.

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